For over 40 years T.R. Arnold & Associates has provided the manufactured shelter industry with engineering, plan approval and inspection services and is involved in every aspect of pre-built structures, manufacturing and maintaining a continuous relationship with a wide spectrum of the industry.
The management and staff of TRA are committed to providing a level of service which meets and,or exceeds the expectations of all with whom we work - including both regulatory authorities and clients.
To this extent, we shall make every effort to provide the following:
- Prompt and efficient processing of all client documentation;
- Prompt response to any questions or problems brought to our attention;
- Professional and consistent review of client documentation;
- Audits conducted in a professional manner by qualified personnel;
- Clean and concise documentation of all discrepancies discovered;
- An atmosphere which fosters mutual trust and respect;
- Access to an easy and free exchange of ideas among all personnel;
- A team atmosphere with full group cooperation;
- A work environment conducive to quality goals;
- The necessary physical equipment to allow achievement of all quality goals.
The management and staff are committed to continuous improvement in all aspects of quality performance.